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TSS Artificial Intelligence (AI) Engineer – Conversational AI


Job title: TSS Artificial Intelligence (AI) Engineer – Conversational AI

Company: General Dynamics

Job description: Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: Secret

Suitability: Agency Specific

Public Trust/Other Required:

Job Family: Software Engineering

Job Description:

Deliver simple solutions to complex problems as an AI Software Engineer Senior at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As an AI Software Engineer Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Software Engineer Senior joining our team to employ artificial intelligence, and natural language processing to create an adaptive Virtual Helpdesk Agent (Chat/Voice Bot) that becomes “smarter” with each transaction.

As the Conversational AI Developer you will work with product owners, telephony engineer, data engineers and data scientists to create AI functionality into existing applications. You will also maintain those systems to make sure that everything is running smoothly. *


Design, develop, implement, and monitor Conversational AI systems

Understand business use case and solve using Conversational AI software

Educate the team at large on the potential and limitations of AI systems

Develop data ingest and data transformation architecture

Lead the search for new AI technologies to implement within the business

Train teams when it comes to the implementation of AI systems


  • BS degree; additional years of experience may be considered in lieu of degree
  • 5+ years developing software applications
  • 2 years of Advanced NodeJS and/or Python experience.
  • Experience designing and implementing conversation bot systems for both Chat and Voice using Google Dialogflow or QnA maker or LUIS or Power Virtual Agent or RASA or Amazon Connect.
  • Exeperience developing cloud solutions using compute engine, serverless compute instances, storage, database and data processing services in either GCP, Azure or AWS.
  • Strong understanding of Intent Classification, Dialog flow, entity extraction, sentiment analysis.
  • Strong hands on experience with Github and API integrations
  • Working experience with Natural Language Processing packages.
  • Proficient at collaboration and building trusted relationship with cross function teams.
  • Strong analytical skills
  • Secret Clearance will be required prior to start. Active Secret Clearance is preferred.

Desired Knowledge:

  • Develop solutions integrated with ACD and ITSM systems Google CCAI/DialogFlow Solution
  • Implement AI System
  • Google Cloud platforms
  • ETL process


● Full-flex work week to own your priorities at work and at home

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $98,400 – $147,600, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Remote

Work Location: Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Expected salary: $98400 – 147600 per year

Location: USA

Job date: Wed, 08 Mar 2023 03:09:26 GMT

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